The aim of this course is to empower persons who do not have any academic background in the psychological sector, such as pastoral workers; volunteers; and other persons interested in improving their relationships, with the basic knowledge, skills and attitudes needed whilst interacting with parishioners or other persons. This course introduces pastoral workers or volunteers to helping skills, theories, and approaches.

Through studying and discussing these methods, students become more aware of the tools which help them in their work with different people who come from various cultural and social backgrounds. The course aims to create an opportunity to reflect on the methods they use during their work and relationships and evaluate their work.

Learning Outcomes:


By the end of this course, the student will be able to:

  • understand the basic helping theories and skills;
  • know how to listen and respond appropriately;
  • be able to support the person emotionally and spiritually;
  • know when to refer a person to professional help.
Skill Level: Beginner